Frequently Asked Questions
Find the answers to the most common questions about our services.
What awards and distinctions have you received?
Lisbon Sight Sailing is proud to have been repeatedly recognized over the years as a result of the quality of the services provided. In addition to the excellent reviews from our customers, we should highlight the TripAdvisor Certificates of Excellence, the recognition by AI Global Media as “Best Sailing Tour Provider 2023 – Lisbon”, winning…
Is it possible to change or cancel a booking?
Yes, we accept changes with at least 10 days’ notice. However, changes are not guaranteed. In the event of a date/time change with less than 72 hours’ notice, a €200 change fee will be charged. Additional costs may apply (for example, if there are more participants or a need to change boats). In case of…
Can I offer a gift voucher for a tour?
Yes, we have gift vouchers available for any of our experiences. Contact us for more information on options and validity.
Is there parking near the boarding location?
Yes, there are several parking options near the boarding point. We can provide detailed information at the time of booking.
How long does a typical tour last?
Tour duration varies depending on the chosen program. Standard tours last between 2 and 3 hours, but can be customized for longer private events.
Do you offer special packages for large groups?
Yes, we have special packages for large groups and corporate events. Contact us for more information.
Do I need to pay a deposit?
Yes, we require a deposit of 30% of the total amount to confirm and secure your event booking on board. For experiences booked online, payment is made in full.
Are life jackets available?
Yes, all our boats are equipped with life jackets and other necessary safety equipment.
Are there vegetarian, vegan, or gluten-free options?
Yes, our menus can be adapted to meet different dietary restrictions and preferences of your guests. Naturally, we need to know your wishes in advance. As the popular Portuguese saying goes, “Quem vai para o mar, avia-se em terra” 😊
What catering options are available?
We offer a variety of menus including cocktails, finger food, buffets, fine dining, and personalized options to suit your preferences. Contact us and, if you have any special requests, let us know. Delicious regional Portuguese products are usually included (cheese and ham boards, jams, light snacks, and fresh fruit)
Can I bring food and drinks to the event?
We provide catering services on board. However, if you wish to bring specific items, we are open to evaluating that possibility on a case-by-case basis.
Are the boats equipped with power outlets to charge devices?
Some boats have power outlets for charging phones and other devices. Please confirm this requirement when booking.
Do the boats have Wi-Fi?
Not all vessels have Wi-Fi. If this is a requirement for your event, please let us know so we can provide a suitable solution.
Are the boats accessible for people with reduced mobility?
Some of our vessels have limited accessibility. We suggest you contact us to discuss the most suitable options for your needs.
Are there toilets on board?
Yes, all our boats are equipped with toilet facilities for our guests’ convenience.
Do the boats have covered areas?
Yes, our boats have both interior and exterior areas, ensuring comfort regardless of weather conditions.
How many people can take part in the event?
Capacity varies depending on the vessel chosen and can accommodate up to 340 guests. Our fleet includes sailboats, catamarans, speedboats and classic ships.
Is it possible to swim during the tour?
Yes, on some routes there is the possibility of stopping for a swim. Contact us to check if your experience includes this option.
Is it possible to include a birthday cake?
Certainly! We can provide customized cakes or, if you prefer, you can bring your own cake for the celebration.
Can the event be themed?
Yes, we customize the decoration, catering, and entertainment according to your desired theme to create the perfect atmosphere for your celebration.
Can we bring our own music?
Of course! You can bring your own playlist or DJ. Alternatively, we offer live entertainment options to enrich your onboard experience. Talk to us and tell us everything.
Can I choose the tour route?
Yes. Although we have pre-defined routes, we can tailor the itinerary to your preferences. Contact us and share your ideas.
How far in advance should I book an onboard event?
We recommend booking as far in advance as possible, especially for larger groups (over 50 participants) to ensure availability of the desired vessel.
Which restaurants do you recommend near the boarding points?
There are several restaurant options near the boarding/disembarkation points. Here are a few suggestions:
Does Lisbon Sight Sailing organize weddings?
Although we do not organize wedding ceremonies, we provide services for pre- and post-wedding parties. These experiences can include customized tours and other details that will make the moment even more special. We are available to collaborate in creating an unforgettable experience for the bride and groom and guests.
Is it possible to use client branding for boat events?
Yes, we offer different customization formats to integrate your company’s visual identity into onboard events. We’ll be happy to show you the available options and adapt them to your event’s needs. Just get in touch with us for more details.
Does Lisbon Sight Sailing organise regattas?
Yes, regattas are one of the best team-building activities you can do on the Tagus River. It’s a competition between boats, with the aim of completing a course in the shortest possible time, making efficient use of the wind’s power and sail trim. The course is marked by buoys and supervised by a committee responsible…
What additional services can I include?
You can include several options. We highlight the following: tour guides, coach transfers, photographer, musicians, DJs, onboard entertainers, and massage therapists. In short, we turn your dreams into reality. Share them with us. Watch a two-minute video here showcasing some of our services: https://realdreams.pt/about-us/
What experience do you have in organizing corporate events?
Quite a lot, actually. For over a decade, we have been helping to create memorable experiences for organizations of different sizes from all around the world. Some examples include: AMD, Astellas, Chanel, U.S. Embassy, Four Seasons, Hotel Tivoli, Instituto Superior Técnico, Logitech, Roland Berger, Rothschild & Co, Siemens, and Spotify. We understand the specifics of…
What should I wear?
Whatever you feel like. Just bring a good mood. We recommend comfortable clothing suitable for the time of year and time of day. In summer, bring sunglasses and sunscreen. During the colder months, we suggest a jacket for extra comfort. A swimsuit can also be useful for the Party & Sail, Classical Barbecue, and Taste…
What landmarks can you see on the Wine Journey experience?
Lisbon offers a collection of unique views that, when seen from the Tagus River, provide an impressive and unforgettable experience. This tour takes place at the source of Lisbon’s light. The truth is that the light from the Tagus reflects onto the city like a mirror, adding to the beauty of this scenery. So, beyond…
What points of interest can you see on the Lisbon to your Heart experience?
Lisbon offers a set of unique views that, when observed from the Tagus River, provide an impressive and unforgettable experience. This tour takes place at the very source of Lisbon’s luminosity. The truth is that the light from the Tagus reflects onto the city as if it were a mirror, enhancing the beauty of this…
What points of interest can be seen on the Lisbon Sight Sail experience?
Lisbon offers a collection of unique views that, when observed from the Tagus River, provide an impressive and unforgettable experience. This tour takes place at the source of Lisbon’s luminosity. The truth is that the light from the Tagus reflects on the city, like a mirror, enhancing the beauty of this scenery. Thus, in addition…
What points of interest can you see on the Sunset Sail experience?
Lisbon offers a set of unique views that, when seen from the Tagus River, provide an impressive and unforgettable experience. This tour takes place at the very source of Lisbon’s light. The truth is that the light from the Tagus reflects onto the city like a mirror, enhancing the beauty of this scenery. So, beyond…
What landmarks can you see on the Classical Barbecue experience?
There are several landmarks to see on the Classical Barbecue experience. During the trip, besides discovering where the river meets the sea, you will sail on the Atlantic Ocean. In a relaxing atmosphere, on a trip towards Oeiras, you can see and enjoy the beautiful beaches of the Estoril coast. Some examples of landmarks include:…
What points of interest will you see on the Taste the Sea experience?
There are several points of interest on the Taste the Sea experience. During the trip, as well as discovering where the river meets the sea, you’ll sail on the Atlantic Ocean. In a relaxing setting, on a cruise heading towards Oeiras, you can spot and enjoy the beautiful beaches along the Estoril coastline. Some examples…
What points of interest can you see on the Party & Sail experience?
There are several points of interest on the Party & Sail experience. During the trip, as well as discovering where the river meets the sea, you’ll sail on the Atlantic Ocean. In a relaxed atmosphere, on a cruise heading towards Oeiras, you can spot and enjoy the beautiful beaches along the Estoril coastline. Some examples…
What are the boats like and what is their capacity?
We have boats for all tastes. We operate comfortable sailboats with capacities between 6 and 18 passengers, ranging from 10 to 18 meters, designed to satisfy even the most demanding sailors. Our fleet includes sailing and motor catamarans, speedboats, and classic ships with a capacity of up to 340 guests.They are prepared to welcome our…
Do I have to work?
Only if you feel like it. Our goal is for you to enjoy yourself and relax. But of course, if you wish, you can be part of the crew and help with the maneuvers: from hoisting the sails to taking the helm. Just let us know at any time.
Do I need to have experience or sailing knowledge?
Don’t worry. No sailing knowledge is required. But if you want to learn, you’ll find out what port and starboard are. And if you want to know more, it’s simple—take the opportunity and ask us.
What languages are spoken on board?
We speak English, Spanish, and Portuguese, obviously. After all, we are locals. If you need translation services for any other language, just contact us here and we’ll take care of it.
Are the boat tours safe?
The experiences we offer are not risk-free. In principle, accidents don’t happen, but if someone jumps into the water and can’t swim, we’re prepared to rescue them. We also provide life jackets for children and adults, which you can wear during the trip. And to reduce the likelihood of accidents, before the trip starts, we…
Is there insurance for passengers?
The activities are covered by Civil Liability and Personal Accident insurance in accordance with current legislation.
Can the boat capsize or sink?
The Titanic was unsinkable. The Costa Concordia would never capsize… So, yes, boats can sink. But since our boats meet all mandatory safety requirements, the Tagus waters are calm, and our skippers are experienced, our tours are always smooth and safe.
What if there’s no wind?
Usually the sails catch the wind on the river. But when that doesn’t happen, we move with the help of the motor or simply with the Tagus current.
What happens if there is bad weather on the day of the event?
“There is no such thing as bad weather, only bad clothing,” according to a Swedish proverb. That is why we are prepared. If necessary, we will have rain shelter available for you. If the weather is really bad, we will cancel the trip and your payment will be refunded. We understand that safety and comfort…
What should I do to avoid seasickness?
It’s very unlikely you’ll get seasick on board our boats. Our activities take place outdoors, in an extraordinary setting, with a refreshing breeze. And since the Tagus is calm, this adventure is very pleasant, relaxing, and peaceful. You can avoid drinking milk and dairy products, as well as consuming excessive alcoholic drinks. Some people take…
How can I book a fantastic experience?
You can make your booking through our website contact form, by email, or by phone. After confirmation, an initial payment will be required to secure your chosen date. If you’d like to book online with immediate confirmation, simply choose the option on the website and follow the steps under “Book now”.
Can I bring children?
Children are welcome on board. We can keep them entertained in an educational way. We have SPF 50 sunscreen, caps and children’s life jackets, soft drinks and sweets. And if they want to sleep in one of the interior cabins, they’ll have a restful sleep.
What payment methods are available?
You can choose from the following payment methods: Mastercard, Visa, iDEAL, PayPal, American Express, Apple Pay, Google Pay, Diners Club International, Discover, Union Pay, and UCB.
Dispute Resolution
Please note that, in the event of a dispute, the customer may use the following alternative consumer dispute resolution entities (ADR): CNIACC – National Centre for Consumer Conflict Information and Arbitration NOVA School of Law, Universidade Nova de LisboaCampolide Campus, 1099-032 LisbonTel.: 213 847 484 – 3:00 PM to 5:00 PM / 91 922 55…
